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Wellness and Hotel Spas – A Conversation

Recently, the folks over at Hotelintel asked me a few questions about...

Hotel Spas – The Third Place

Hotel spas are not places you go to hang out. You book...

Why Grown-Ups Will Win Voice

Generally, when it comes to new technologies, we expect youth to win....

Religion, Culture and Spa

The concept of massage is very much at the core of some...

Hotel Spa Retail Wrap up

For as long as I’ve been in the spa business, Hotel Spa...

Minimum Viable Audience for Hotel Spas

Maybe we’ve been looking at this all wrong. Instead of the Maximum...