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A Letter From The Industry – Spa Publications

Last week we saw one of the few remaining Spa Publications in...

7 Key Learnings on Spa & Wellness in Hotels

Recently, the folks over at Hotelintel asked me a few questions about...

Can Hotel Spas Replace Starbucks As The New Third Place?

Hotel spas are not places you go to hang out. You book...

Why The Early Adopters Of Voice Will Be Adults

Generally, when it comes to new technologies, we expect youth to win....

How To Handle Religious And Cultural Issues In Spas

The concept of massage is very much at the core of some...

How To Make Sense Of The Mystery That Is Retail In Hotel Spas

For as long as I’ve been in the spa business, Hotel Spa...

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