Trent Munday

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Latest in Wellness Trends – Laziness

As an industry, we seem to be obsessed with the idea of finding and following the latest...

Spa Ratings Systems | Ep. #15

In Episode #15 - We take a look at Spa Ratings Systems. We all know about 4...

Barry White Interview_Part 2 | Ep. #14

In Episode #14 - I continue my chat with Barry White, former Group Spa Director of Langham...

Spa Ratings Systems

I recently read an article by Stephen W. Ayers on Hotel Intel.Co which questioned the relevance of...

Barry White Interview_Part 1 | Ep. #13

In Episode #13 - I sit down for a chat with Barry White to talk about his...

Yield Management in Hotel Spas

Yield management in the airline industry is so entrenched now, nobody even talks about it as a...

Spa Market Share | Ep. #12

In Episode #12 - Spa Market Share - I consider a possible new metric for tracking spa...

Have Hotel Spas Come Full Circle?

For those of you that were around back in the mid 1990’s, you will recall a time...

Lessons from a Spa Manager Meeting | Ep. #11

In Episode #11 - Lessons from a Spa Manager Meeting - we start our series of real...

Spa Market Share

Market Share is a key metric for hotels. So why not for spas too? Most hotels will have...

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