Trent Munday

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Spa Ratings Systems

I recently read an article by Stephen W. Ayers on Hotel Intel.Co which questioned the relevance of...

Barry White Interview_Part 1 | Ep. #13

In Episode #13 - I sit down for a chat with Barry White to talk about his...

Yield Management in Hotel Spas

Yield management in the airline industry is so entrenched now, nobody even talks about it as a...

Spa Market Share | Ep. #12

In Episode #12 - Spa Market Share - I consider a possible new metric for tracking spa...

Have Hotel Spas Come Full Circle?

For those of you that were around back in the mid 1990’s, you will recall a time...

Lessons from a Spa Manager Meeting | Ep. #11

In Episode #11 - Lessons from a Spa Manager Meeting - we start our series of real...

Spa Market Share

Market Share is a key metric for hotels. So why not for spas too? Most hotels will have...

The Future of Hotel Spas | Ep. #10

What if we completely reimagined the hotel spa? What would it have? What would be missing from...

Evolution of Hotel Spas – Part II

Last week, in Evolution of Hotel Spas - Part I, we took a brief look at the...

Recruiting Millennials | Ep. #9

Recruiting is hard work at the best of times. But when you need to hire people from...

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